Tony Hsieh

This book explores how Conley's company the second largest boutique hotelier in the world overcame the storm that hit the travel industry by applying Maslow's theory to what Conley identifies as the key Relationship Truths in business with Employees, Customers and Investors.

Descubra cómo una política de empresa basada en la felicidad de todos sus miembros ayuda a tener una mayor productividad y beneficios a largo plazo.Tony Hsieh comparte diferentes experiencias que ha adquirido tanto en los negocios como personalmente, a lo largo de su vida, desde sus inicios hasta la creacion de su empresa, Zappos. Rapido y realista, nos muestra como la felicidad es un efectivo modelo de negocio a seguir para lograr el exito, y como concentrandonos en la felicidad de esos que nos rodean, podemos aumentar nuestro propio nivel de felicidad.-El modelo de negocio que propone este libro mejora la rentabilidad empresarial a largo plazo. Explica como encontrar el equilibrio justo entre beneficios, pasion y propositos, tanto enla vida como en los negocios.-Bestseller nº 1 del Wall Street Journal y del New York Times durante 27 semanas consecutivas.

Pay brand-new employees $2,000 to quit*Make customer service the responsibility of the entire company-not just a department*Focus on company culture as the no.1 priority*Apply research from the science of happiness to running a business*Help employees grow-both personally and professionally*Seek to change the world*Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

Descubra cómo una política de empresa basada en la felicidad de todos sus miembros ayuda a tener una mayor productividad y beneficios a largo plazo. Tony Hsieh comparte diferentes experiencias que

Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness --and then delivers on it. Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

Descubra cómo una política de empresa basada en la felicidad de todos sus miembros ayuda a tener una mayor productividad y beneficios a largo plazo.Tony Hsieh comparte diferentes experiencias que ha adquirido tanto en los negocios como personalmente, a lo largo de su vida, desde sus inicios hasta la creacion de su empresa, Zappos. Rapido y realista, nos muestra como la felicidad es un efectivo modelo de negocio a seguir para lograr el exito, y como concentrandonos en la felicidad de esos que nos rodean, podemos aumentar nuestro propio nivel de felicidad.-El modelo de negocio que propone este libro mejora la rentabilidad empresarial a largo plazo. Explica como encontrar el equilibrio justo entre beneficios, pasion y propositos, tanto en la vida como en los negocios.-Bestseller nº 1 del Wall Street Journal y del New York Times durante 27 semanas consecutivas.