NARESH MALHOTRA

Working as a marketing researcher is an intellectually stimulating, engaging and creative occupation. Malhotra and Birks have long been regarded as offering the most applied, comprehensive and authoritative commentary on European Marketing Research, helping students to build a clear understanding of how to:diagnose and direct research questions that will support marketing decision making,appreciate what excellent research design means,utilise data collection techniques; qualitative and quantitative methods and forms of analysis,manage the ethical dilemmas and social and cultural issues faced by researchers in todays global, online world,integrate new developments in social media research with traditional marketing research methods.

Naresh K. Malhotra es muy conocido en el área de la investigación de mercados y su texto se utiliza en multitud de universidades en todo el mundo. El libro es práctico, incluye aplicaciones y presenta tanto las técnicas de investigación cualitativas como cuantitativas. Los diagramas, tablas, ilustraciones y ejemplos ayudan a proporcionar claridad los conceptos básicos.